Sony Shows Goodwill, Refunds The Last of Us 2 PS4 Owners Who Bought PS5 Version
In a surprising turn of events, Sony is making amends with The Last of Us 2 PS4 owners who purchased the PS5 version of the game at full price. Apparently, some players were unaware that there’s an upgrade path available, allowing them to buy the new PS5 version for a mere $10 / £10. Reports indicate that Sony has taken the initiative to automatically refund players who bought The Last of Us Part 2 Remastered at full price, provided they already own the digital PS4 version of the game.
A message reportedly sent to players stated, “As an owner of the PS4 digital version of The Last of Us Part II, a digital upgrade to the PS5 digital version will be available at a deeply discounted price on launch day 19/1/24.” Sony expressed its intention not to let players miss out on this opportunity and, as a gesture of goodwill, has refunded the purchase for the pre-order of the PS5 version of The Last of Us Part II Remastered, enabling players to acquire the digital upgrade on launch day.
The headlining features of The Last of Us Part 2 Remastered are worth noting. They include enhanced graphics, a new single-player roguelike survival mode called No Return, and a trio of ‘Lost Levels’ comprised of playable sequences that were previously cut from the game. VGC’s review of the PS5 title describes The Last of Us Part 2 as a seminal game and suggests that the PS5 version provides the very best way to experience it.
This move by Sony not only demonstrates a commitment to customer satisfaction but also acknowledges the importance of clear communication regarding upgrade paths and pricing options. It’s a positive step that showcases Sony’s willingness to rectify any confusion or oversight, while also ensuring that players receive the best value for their gaming experience.
Ultimately, this serves as a reminder to all players to stay informed about upgrade options and pricing when transitioning between console generations. Sony’s action sets a commendable precedent for addressing such situations in a proactive and customer-centric manner, emphasizing the importance of transparency and consumer-friendly strategies in the gaming industry.
In conclusion, Sony’s decision to refund The Last of Us 2 PS4 owners who bought the PS5 version at full price not only rectifies a potential oversight but also underscores the company’s dedication to providing a positive gaming experience for its customers.
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