Slack Users Face Notification Glitches, Company Investigates
Popular workplace communication platform Slack is currently grappling with notification issues, leaving some users struggling to stay on top of their messages. Reports indicate that users are experiencing missing or delayed notifications, difficulty locating messages, and repeated notifications for already-read thread messages. Additionally, problems with user tags and responses have been reported.
Slack acknowledged the issues in an incident report logged at 7:52 AM ET, confirming that the problems are primarily impacting threads. The company has investigated the matter and issued an apology for the disruption to its users.
The exact cause and scope of the notification issues remain unclear, with an uncertain number of users affected. While there has been a spike in reports on Downdetector, overall reports appear to be limited. Some users have noted that notifications are being delayed but eventually received.
As of 10:10 AM ET, Slack reported that other notifications are functioning normally, but thread-related issues persist. In a separate development, some users are experiencing difficulties adding new members to group chats.
The situation continues to evolve, and Slack is expected to provide ongoing updates. In the meantime, users are advised to directly message colleagues if necessary to ensure important communications are not missed.
Slack’s team is actively monitoring the situation, and further updates are anticipated as they work to resolve these technical challenges.
